Back to Basics: A refresher to reignite your enthusiasm for engaging with your customers.

As a newbie to the KWIB team, I thought I could “kill two birds with one stone” and tell you a little more about myself, whilst also offering a few quick refreshers on successfully engaging with your target audience. As successful business women, I am sure you already know and employ these strategies on a daily basis, but I always find a little recap brings those skills back to the forefront of your mind and gives you a renewed sense of motivation (it’s no secret that, over time, as our enthusiasm and motivation is depleted by “challenging” customers, our love for alcohol and chocolate increases!).

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